Privacy Policy
1. Introduction
This privacy policy is about how I Heart Nutrition collects, processes, stores and shares clients’ data.
This Privacy Policy only relates to personal data collected by I Heart Nutrition via the I Heart Nutrition website, emails and telephone calls. Any personal data collected by I Heart Nutrition is used in accordance with UK data protection legislation.
Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the use of that information and the I Heart Nutrition Privacy Policy will no longer apply.
2. The Data Protection Act 1998
I heart Nutrition complies with the principles of the Data Protection Act 1998. We will also update this policy in accordance with General Data Protection Regulations (GDPR).
3. Purpose of data
The data we collect from clients is the data required to communicate with clients and deliver the best service to clients. The data held by I Heart Nutrition is collected at the time of booking and includes forename, surname and email. During a consultation we will also collect personal information regarding health conditions, lifestyle and wellbeing.
4. Disclosures - Sharing of data
The information collected will not be shared with any third parties for marketing purposes.
5. Consent
Where permission is obtained, clients may receive information relating to the activities of I Heart Nutrition in the form of newsletters, upcoming events and special offers.
6. Use of Personal Information
Personal information provided to I Heart Nutrition will be used for the purposes of providing services to our clients. Any personal information which is collected by I Heart Nutrition will be used by I Heart Nutrition only in accordance with current data protection legislation.
Processing personal data for the above purposes may entail sharing the information with partners who provide services we cannot provide in house such as supplement companies, mailing houses and IT specialists.
Written agreements exist between I Heart Nutrition and such parties that there must be no further disclosure of such personal data.
We will never sell or share your personal information for marketing purposes.
7. Consent
By providing personal data to I Heart Nutrition, users consent to the processing of such data by I Heart Nutrition as described in this Privacy Policy.
8. Verifying, updating and amending your personal information
If, at any time, a user wants to verify, update or amend their personal data they may write to:
I Heart Nutrition, 226 Cambridge Road, Hitchin, Hertfordshire, SG4 0JW
sarah@iheartnutrition.co.uk
07971 602626
9. Storage of personal data
Data is stored in a secured, encrypted, cloud-based database.
10. Cookies
A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.
I Heart Nutrition uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.
I Heart Nutrition cookies do not analyse visits to other website or any searches undertaken whilst on the I Heart Nutrition website.
Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.
I Heart Nutrition uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.
11. Links to Third Party Websites
This Privacy Policy applies solely to the personal data collected by I Heart Nutrition and does not apply to third party websites.
I Heart Nutrition is not responsible for the privacy policies of third party websites. I Heart Nutrition advises users to read the privacy policies of other websites before registering any personal data.
12. Security
I Heart Nutrition holds your personal data in accordance with the security provisions of the UK data protection legislation.
If you have any questions about security please contact I Heart Nutrition on 07971 602626.
13. Notification of Changes
If I Heart Nutrition decides to change its Privacy Policy, it will post such changes on this page so that you may make yourself aware of how I Heart Nutrition uses your personal data.
Users have the right to ask I Heart Nutrition, in writing, for a copy of all the personal data held about them (“subject access request”) and to request that I Heart Nutrition correct any inaccuracies in that information.
14. Your rights over your data
You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.